Zambia Flying Doctor Service

Privacy Policy

This policy explains how Zambia Flying Doctor Service handles personal information submitted through this website and its public online services.

Last updated: July 2026

Information we collect

We may collect information that you voluntarily provide through contact, donation, volunteer, newsletter, career, and service enquiry forms. This can include your name, contact details, organisation, payment reference, and the content of your enquiry.

How information is used

Information is used to respond to enquiries, process requested services, administer donations, communicate public updates, improve the website, and meet legal or operational obligations.

Cookies and website analytics

The website may use essential cookies and basic analytics to support security, remember preferences, and understand how visitors use the site. You can control non-essential cookies through your browser settings.

Sharing and retention

We do not sell personal information. Information may be shared with authorised service providers or public authorities when required to deliver a service or comply with the law. Records are retained only for as long as reasonably necessary.

Your choices and contact

You may request access to, correction of, or deletion of eligible personal information by emailing zfdsadmin@zfds.org.zm.